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QUEST in Action
The team members will model
five different roles throughout the duration of the activity:
· Facilitator
· Recorder
· Gate Keeper
· Time Keeper
· Team Member
Facilitator
The Facilitator is the meeting leader. The facilitator must remain neutral and must
not contribute ideas or evaluate another team member’s ideas.
The Facilitator should
· Follow the agenda (stay on
task)
· Clarify ideas whenever necessary
· Establish the pace of the
activity
· Make sure everyone has a
chance to participate
· Use the process tools
correctly
· Close discussions
· Handle disruptive situations
Recorder
The
Recorder is responsible for writing down all of the team’s ideas and is also
responsible for following specific guidelines.
The
Recorder should
·
Write
neatly and quickly
·
Use
at least two different color markers to record ideas (this helps team members
separate ideas easily)
·
Number,
date, and title each sheet
·
Listen
for key words that capture the basic idea of the statement
·
Number
each statement item or idea
·
Make
appropriate changes non-offensively
·
Ask
the Facilitator to provide clarification or confirm accuracy if paraphrasing an
idea
·
Remain
neutral and communicate through the facilitator. (The Recorder does not participate without permission of the
team.
Gate Keeper
The Gate Keeper ensures that everyone follows the
ground rules. The Gate Keeper should be
aware of and understand all the ground rules.
If a ground rule is broken, the Gate Keeper brings the situation to the
team’s attention. This should be stated
in a non-offensive way.
Time Keeper
The Time Keeper ensures the team follows the
designated time on the agenda for each particular segment. The Time Keeper may use a stop watch to
measure time limits for each segment of the meeting agenda.
Team Member
Each Team Member’s role is vital to the success of
the team. The Team Member is
responsible for contributing ideas and making decisions by using the process
tools during the meeting. The team
member is responsible for helping the team stay on task by following all ground
rules and the agenda.